Privacy Policy
We are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the choices you have.
1. Who We Are
Buildory Private Limited (“Buildory”, “we”, “our”, or “us”) is an execution and production services company incorporated in India. We provide end-to-end services across offset and digital printing, packaging, corporate gifting, events and BTL activations, signage, bags and labels, and marketing collateral.
For privacy-related queries, contact us at hello@buildory.in or call +91 99999 01808.
2. Information We Collect
a) Information you provide directly
- Your name, company name, and designation
- Email address and phone number
- Project requirements submitted via the contact or proposal request form
- Any file uploads or creative assets shared with us
Enquiry submissions may be transmitted to our business email systems for processing and follow-up.
b) Information collected automatically
- Browser type and version
- IP address and approximate geographic location
- Pages visited, time spent on each page, and referring URLs
- Device type (desktop, mobile, tablet)
- click activity, page interactions, and engagement analytics (via session recording tools)
- Cookies and similar tracking technologies set by: Google Analytics 4, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag, Microsoft Clarity, and Hotjar — see our Cookie Policy for full details
Where required by applicable law, cookies and similar technologies are activated only after obtaining your consent through our cookie banner or preference settings.
We do not collect sensitive personal data such as financial details, government ID numbers, or health information through our website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and send proposals
- Process and manage service delivery
- Send operational communications (order updates, timelines, invoices)
- Improve our website and service offerings
- Send service updates and marketing communications where permitted by law or where consent has been obtained.
- Comply with applicable legal and regulatory obligations
Business Communications
Where you contact us on behalf of an organisation, we may process your business contact information for quotation, project execution, procurement, and relationship management purposes.
We do not sell, rent, or trade your personal data to any third party for their marketing purposes.
4. Legal Basis for Processing
Where applicable under the Digital Personal Data Protection Act, 2023 (India) or the General Data Protection Regulation (EU), we process your data on the following lawful bases:
- Consent — for newsletter sign-ups and marketing emails
- Contractual necessity — for service delivery and client communication
- Legitimate interests — for website analytics and improving user experience
- Legal obligation — for maintaining records as required under Indian law
5. How We Share Your Information
We may share your data with:
- Analytics providers: Google Analytics 4 and Google Tag Manager (Google LLC) process website usage information, including aggregated and pseudonymised analytics data where applicable on our behalf to help us understand how our website is used.
- Behaviour analytics tools: Microsoft Clarity (Microsoft Corporation) and Hotjar Ltd. Session replay and heatmap tools are configured to minimise collection of personal information and may mask selected input fields.
- Advertising platforms: Meta Platforms, Inc. (via Meta Pixel) and LinkedIn Corporation (via LinkedIn Insight Tag) receive visit and conversion data to help us measure and serve relevant advertising campaigns.
- Logistics and production partners: For order fulfilment, we may share your delivery address and contact details with our logistics and manufacturing partners on a need-to-know basis.
- Legal authorities: Where required by law, court order, or regulatory authority.
We do not sell your personal data. All third-party providers are required to process data only as instructed and to maintain appropriate security standards.
6. International Data Transfers
Some service providers may process data outside India. Where applicable, we take reasonable steps to ensure appropriate safeguards are implemented for such transfers.
7. Data Retention
We retain your personal data for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with statutory retention requirements for periods required under applicable tax, accounting, and commercial record retention laws.
- Resolve disputes and enforce agreements
Contact forms and enquiry data are retained for a maximum of 3 years from last interaction unless you become an active client.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal retention obligations)
- Withdraw consent for data processing or marketing communications at any time. To easily withdraw your consent, you can email hello@buildory.in with the subject line 'Withdraw Consent'. Upon withdrawal, we will cease processing and erase your personal data unless required by law.
- Object to certain types of processing
To exercise any of these rights, email us at hello@buildory.in. We will respond within 30 days.
Subject to applicable law, you may also nominate another individual to exercise rights on your behalf where permitted.
9. Data Security
We implement industry-standard technical and organisational measures to protect your data, including encrypted connections (HTTPS), access controls, and secure data storage. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
11. Children's Privacy
Our website and services are intended for business professionals and are not directed at children under the age of 18. We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use after changes become effective may constitute acceptance where permitted under applicable law.
13. Contact Us
If you have any questions or concerns about this policy, or if you wish to exercise your rights under the Digital Personal Data Protection (DPDP) Act, 2023, you may contact our designated Grievance Officer:
Grievance Officer
Buildory Private Limited
New Delhi, India
Email: hello@buildory.in
Phone: +91 99999 01808
If you are dissatisfied with our response, you have the right to make a complaint to the Data Protection Board of India.
Language Options (Eighth Schedule of the Constitution)
Under Section 5(3) of the DPDP Act 2023, you have the option to access the contents of this notice in any of the languages specified in the Eighth Schedule to the Constitution of India. To request a translated copy of this Privacy Policy in your preferred language, please email hello@buildory.in.